Frequently Asked Questions
How much does the Stiebel Eltron Tankless Hot Water System cost?
The units range from $549 to $949. We offer special pricing for tradesmen.
How do I install the Stiebel Eltron Tankless Hot Water System?
Many homeowners are able to install the unit themselves or you can have your local electrician and plumber install the unit.
What model or size Stiebel Eltron Tankless Hot Water System do I need for my home or business?
It really depends on the number of bathrooms in your home and your homes location. Please refer to the sizing chart for the proper heater for your application.
Can you mail me a brochure?
Please click here to download the brochure. If you need a hard copy, please read all these questions first, then call the office and leave your complete name and address.
What size electrical service do I need?
Depending on the model, you will need anywhere from a 100 to a 300 amp panel. Pleae check the specifications page for details.
How long have these heaters been available?
These units have been in Europe and Asia for over 90 years. Our heaters are manufactured by the pioneers of the Electric Tankless Water Heater, Stiebel Eltron. Until recently, people in the US have not been very concerned with water savings and electrical costs. Fortunately for Mother Earth, now they are.
Where are these units made?
The Stiebel Eltron T Series is maufactured in Germany for Tankless Hot Water.
Where can I see one and do you have references?
We have the units on display in our Jupiter showroom. We feel it would be inappropriate to ask customers to allow you into their home. However, the boss has one in his home, ask him.
Who are you guys and how long have you been here?
We have been in business here in South Florida since 1984, and are dedicated to superior customer service.
How much does installation of the Stiebel Eltron T Series Tankless Hot Water System cost?
Installation averages $1195 to $1995, which includes the water heater. Additional costs can be incurred if more than 20 foot of wiring is needed, if you have a obsolete circuit breaker, need additional plumbing, need the cold water valve replaced or the old heater hauled off site. Plumbers and electricians all have varying prices, please consult with them to establish installation costs.
Why does it cost so much installed?
The units by themselves range from $549 to $949. Your installer will remove existing heater, plumb your heater, wire your heater and provide a 3 year warranty on the complete heater, and warranty the installation labor for one year. We agree that you can get a regular tank type water heater installed for roughly $900 to $1100. However, a regular water heater costs you money every day. Our water heater saves you money every day. A regular water heater will never pay for itself, ours will.
What about my old water heater?
It’s yours. As a courtesy your plumber will haul it off to the dump where it belongs. If you want he can put it anywhere in your home as it makes a great doorstop. Feel free to save and give to a neighbor.
What does the warranty cover?
There is a 3 year factory warranty on the electronics and a 7 year factory warranty against leakage, the longest in the business.
Does the warranty cover units installed by the owners?
Yes, if properly installed. However, we will not be responsible for improperly installed units.
Is there an adjustable temperature control?
Yes, there is a dial on the front to literally dial in the temperature desired.
Will the Stiebel Elton T Series Tankless Hot Water System work where I live?
Absolutely, please refer to the sizing chart and get the right heater applicable to your size home and your location.
How do I get the Stiebel Eltron Tankless Hot Water System?
Customers on the East coast of Florida can stop by our office in Jupiter, and purchase the Stiebel Eltorn Tankless Water Heater. For customers outside of our local area, we will gladly ship one to you. We ship UPS ground nationwide to your home or office. We accept cash, checks, MasterCard, Visa, Discover and American Express.
What if I change my mind?
Except for warranty related issues, returned merchandise is subject to a 25% restocking fee. Shipping, handling, and reinstallation fees are non-refundable.