Corporate Office
1001 N. Alternate A1A
Suite 102
Jupiter, Florida 33477

561.744.5108 Office 561.744.9278 Fax

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  Very Important Warranty Information


Except for warranty related issues, returned merchandise is subject to a 25% restocking fee. Shipping, handling and reinstallation charges are non-refundable.

PLEASE READ THIS VERY CAREFULLY.

THE WARRANTY IS APPLICABLE TO THE ORIGINAL PURCHASER ONLY. TANKLESS HOT WATER WILL NOT BE RESPONSIBLE FOR IMPROPERLY INSTALLED UNITS.


Customer Installed Units

Up to 3 years after purchase, NOT INSTALL DATE, we will send a replacement unit. You pay for the cost of a replacement unit plus shipping and handling, with cost of the replacement unit refunded upon return of defective unit. Unit must be returned with box and packing materials sent with replacement unit. Remaining warranty in effect for three years from original purchase date. Client can buy extended two year warranty from original purchase date for an additional $199.

Three year warranty from purchase date expired, up to 5 years from original purchase date, client can buy replacement unit for $200 over cost, plus shipping and handling, with $100 refunded upon reciept of defective unit. Unit must be returned with box and packing materials sent with replacement unit. All purchased replacement units carry full 3 year factory warranty as original.

 


Any variation from above schedule, requires approval of management in writing.




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